Last Updated: June 6, 2025
Welcome to Withyn by Kiki. These Terms of Service (“Terms”) govern your use of our interior design services and website located at withynbykiki.com (the “Service”) operated by Withyn by Kiki.
By engaging our services or using our website, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service or engage our design services.
Withyn by Kiki provides interior design services including but not limited to:
Please Note: Our services are design-focused and do not include structural engineering, electrical work, plumbing, or any construction services. We recommend qualified professionals for all technical and construction-related work.
Assessment of your space, needs, and design preferences
Creation of design concepts, mood boards, and initial plans
Detailed specifications, material selections, and sourcing
Guidance during execution and final styling
Our fees are based on the scope and complexity of your project. All fees will be clearly outlined in your project proposal before work begins.
50% of total project fee due upon contract signing
Additional payments may be required for longer projects
Balance due upon project completion
Invoices are due within 30 days of the invoice date. Late payments may incur a 1.5% monthly service charge. Work may be suspended for accounts that are 30 days past due.
Important: Delays in client decisions or access may affect project timelines and could result in additional fees for extended project duration.
All design concepts, plans, drawings, and specifications created by Withyn by Kiki remain our intellectual property. Clients receive a license to use these materials for the specific project only.
Portfolio Usage: By engaging our services, you grant Withyn by Kiki permission to photograph the completed project for portfolio and marketing purposes, unless otherwise specified in writing.
Project timelines are estimates based on typical project flow and are subject to various factors beyond our control:
We understand that design preferences may evolve during the project. However, changes to approved designs may impact timelines and costs:
Consultation fees are non-refundable. Deposits may be refunded minus any work completed.
Fees for completed work are non-refundable. Remaining fees may be refunded based on work completed.
Design fees are non-refundable. Product returns subject to vendor policies and restocking fees.
Cancellations due to emergencies will be handled on a case-by-case basis with compassion.
Product returns are subject to individual vendor policies and may include:
Withyn by Kiki provides design services and recommendations only. We are not liable for:
Important: We strongly recommend consulting with qualified professionals (contractors, electricians, plumbers, structural engineers) for all technical work. Our designs are aesthetic recommendations and do not constitute professional engineering or construction advice.
Our total liability for any claim related to our services shall not exceed the total amount paid by the client for the specific project in question.
If you have any questions about these Terms of Service, please contact us:
Email: hello@withynbykiki.com
Phone: (416) 826-4471
Location: Toronto, Ontario, Canada
These Terms shall be governed by and construed in accordance with the laws of Ontario, Canada.
We reserve the right to update these terms at any time. Clients will be notified of any material changes, and continued use of our services constitutes acceptance of updated terms.
Effective Date: These Terms of Service are effective as of the date listed above and supersede all previous versions. By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms.