Privacy Policy

Last Updated: July 26, 2025

Privacy-First Approach

We currently do not use cookies or tracking technologies. Our website uses privacy-focused, cookie-free analytics to understand usage patterns without collecting personal data.

At Withyn by Kiki, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website withynbykiki.com and engage with our interior design services.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide to us, including:

  • Contact Information: Name, email address, phone number, mailing address
  • Project Information: Room dimensions, style preferences, budget range, project timeline
  • Communication Records: Messages, consultation notes, design feedback
  • Visual Content: Photos of your spaces, inspiration images you share
  • Payment Information: Billing address and payment method details (processed securely through third-party providers)

Automatically Collected Information

When you visit our website, we automatically collect limited, anonymous data:

  • Basic Technical Information: Browser type, device type, operating system
  • Anonymous Usage Data: Pages visited, time spent on site, navigation patterns
  • General Location: Country or region based on IP address (no precise location tracking)
  • Website Performance: Page load times, user interactions for optimization

Cookie-Free Analytics

We currently do not use cookies. Our website analytics are powered by Vercel Analytics, which collects anonymized usage data without using cookies, personal identifiers, or tracking technologies.

This means no data is stored on your device, and you cannot be tracked across websites or identified personally through our analytics.

How We Use Your Information

Service Delivery

  • Provide interior design consultations and services
  • Create personalized design plans and recommendations
  • Process payments and manage billing
  • Schedule appointments and project timelines

Communication & Support

  • Respond to inquiries and provide customer support
  • Send project updates and design communications
  • Share relevant design tips and inspiration (with consent)
  • Notify you of important service changes

Website Improvement

  • Analyze anonymous website usage patterns
  • Improve user experience and site functionality
  • Optimize page loading times and navigation
  • Identify and fix technical issues

Legal & Security

  • Protect against fraud and security threats
  • Comply with legal obligations
  • Maintain business records as required
  • Ensure service security and integrity

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

Trusted third-party vendors who assist with payment processing, scheduling software, cloud storage, and website hosting. These providers are contractually obligated to protect your information.

Analytics & Performance

We use Vercel Analytics for anonymous website performance data. This service processes data without cookies, personal identifiers, or cross-site tracking capabilities.

Professional Partners

With your explicit consent, we may share project details with contractors, suppliers, or other professionals involved in your design project.

Legal Requirements

When required by law, court order, or government regulation, or to protect our rights, property, or safety.

Future Analytics Implementations

While we currently operate without cookies or tracking technologies, we may implement additional analytics tools in the future to better understand user needs and improve our services.

If we implement cookie-based analytics in the future:

  • You will receive clear notice through our cookie consent banner
  • We will update this privacy policy with detailed information
  • You will have full control over analytics preferences
  • Essential website functions will never require analytics cookies

Our commitment: Any future analytics will prioritize privacy and give you complete control over data collection preferences.

Cookies and Tracking Technologies

Current Status: Cookie-Free

We currently do not use any cookies or tracking technologies on our website. This means:

  • No data is stored on your device by our website
  • You cannot be tracked across websites through our site
  • No personal identifiers are collected through analytics
  • Your browsing behavior is not monitored or recorded

What We Currently Use:

Essential Functions Only

Basic website functionality, security, and navigation without any tracking

Anonymous Analytics

Vercel Analytics: cookie-free, anonymous usage data for site improvement

Your Control:

Since we don't use cookies, there are currently no tracking preferences to manage. Our analytics are completely anonymous and cannot identify you personally.

If you prefer to disable all analytics, you can disable JavaScript in your browser, though this may affect website functionality.

Future Cookie Policy

Should we implement cookies in the future, we will provide a clear cookie consent banner allowing you to accept, reject, or customize your preferences. Essential website functions will never require optional cookies.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access

Request a copy of the personal information we have about you

Correction

Request that we correct or update inaccurate information

Deletion

Request that we delete your personal information (subject to legal requirements)

Portability

Request a copy of your data in a machine-readable format

Opt-out

Unsubscribe from marketing communications at any time

Restriction

Request that we limit how we use your information

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days as required by applicable privacy laws.

Analytics Opt-out: Since our current analytics are completely anonymous and cookie-free, there's no personal data to opt out of. However, you can disable JavaScript to prevent any analytics collection.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure cloud storage with access controls
  • Regular security audits and updates
  • Limited access to personal information on a need-to-know basis
  • Employee training on data privacy and security
  • Privacy-focused analytics that don't collect personal identifiers

Important: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Privacy Inquiries

hello@withynbykiki.com
(416) 826-4471
Withyn by Kiki
Toronto, ON
Canada

Response Time

We will respond to privacy-related inquiries within 30 days as required by applicable privacy laws.

Data Protection Officer

For complex privacy matters, you may request to speak with our designated privacy contact.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or analytics implementations. When we make material changes, we will:

  • Update the “Last Updated” date at the top of this policy
  • Notify existing clients via email (for significant changes)
  • Provide prominent notice on our website
  • Implement cookie consent banners if cookie-based analytics are added
  • Obtain consent where required by law

Stay Informed: We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information and any changes to our analytics practices.